Terms of service
OVERVIEW
Welcome to the Basakla store! The terms “we”, “us”, and “our” refer to the Basakla store. Basakla operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Basakla is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), explain your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.
By visiting, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence, and that you have given us your consent to allow any minor dependents who use devices owned, purchased, or managed by you to use the Services.
To use the Services, including accessing or browsing our online stores or purchasing any of our products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products and services in our online stores. However, due to differences in device types, display settings, and configurations, the colours or appearance of products may differ from what appears on your screen.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or will be exactly as displayed in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products offered on a case-by-case basis by person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Basakla reserves the right to accept or reject any order at its sole discretion for any reason. An order is not considered accepted until it is confirmed by Basakla. Payment must be received and processed before an order can be accepted.
Please review your order carefully before submitting it. Once an order has been accepted, Basakla may not be able to accommodate cancellation requests. If we cancel, modify, or do not accept an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
All purchases are subject to our Return Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, processing, customs, or import duties.
Prices listed in our online stores may differ from prices offered in physical stores or other online or offline stores operated by third parties. From time to time, we may offer promotions subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores and to promptly update your information as necessary to complete transactions and contact you if needed.
You represent and warrant that:
(i) the credit card information you provide is accurate and complete;
(ii) you are authorized to use the credit card provided;
(iii) charges incurred will be approved by your credit card company; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs procedures, or circumstances beyond our control. Title and risk of loss pass to you once the products are delivered to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to trademarks, brand names, text, images, graphics, product reviews, videos, and audio, as well as the design, selection, and arrangement thereof, are owned by Basakla, its affiliates, or licensors and are protected by intellectual property laws in the United States and other countries.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, perform, republish, download, store, or transmit any materials from the Services without our prior written consent.
All rights not expressly granted are reserved by Basakla.
Basakla names, logos, product and service names, designs, and slogans are trademarks of Basakla or its affiliates or licensors. Shopify’s name, logo, and related marks are trademarks of Shopify. All other trademarks are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control. You acknowledge that such tools are provided “as is” and “as available” without warranties or conditions of any kind. Your use of optional third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites and are not liable for any harm arising from their use.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Basakla is supported by Shopify, which enables us to provide the Services. However, all purchases made through our store are transactions directly between you and Basakla. By using the Services, you agree that Shopify shall not be liable for any injury, damage, or loss arising from transactions between you and Basakla, and you expressly release Shopify and its affiliates from such claims.
SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK] and, where applicable, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understand these policies.
SECTION 11 – FEEDBACK
Any feedback, suggestions, ideas, or content you submit may be used by us for any purpose without restriction or compensation. You represent that you own or control all rights to the feedback you provide.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to change or update information or cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. We reserve the right to terminate your access if you violate these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. Obligations incurred prior to termination shall survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available,” without warranties of any kind, either express or implied, except where prohibited by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Basakla and its affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Basakla, Shopify, and their affiliates from any claims arising out of your violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Basakla regarding your use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Basakla’s registered office is located.
SECTION 22 – HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update these Terms at any time by posting changes on our website.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
BAŞAKLA GİYİM PAZARLAMA SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Email: info@basakla.com
Address: Mevlana Mah. 885. Sk. Avrupa Konutları TEM2 No: 1B
Gaziosmanpaşa / Istanbul / Türkiye
Phone / WhatsApp: +90 545 919 29 04
VAT / Tax Office: Küçükköy – 1440930517
