Shipping policy
Your orders are prepared and shipped as soon as possible after payment confirmation. As our products are produced in limited quantities and with great care, order processing times may vary depending on product availability and order volume.
Order Processing Time
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Orders are generally prepared within 1–3 business days.
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During promotional periods or times of high demand, processing times may be extended.
Shipping Time
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Shipping time varies depending on the delivery address and the selected shipping carrier.
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Domestic and international delivery times may differ.
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Estimated delivery times are provided for informational purposes only; public holidays and force majeure events may cause delays.
Shipping Fees
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All domestic shipments within Türkiye are free of charge.
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For shipments outside Türkiye, shipping fees vary based on the delivery address and are automatically calculated and displayed at checkout.
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Additional promotions or shipping advantages may be offered during certain periods.
Order Tracking
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Once your order has been shipped, tracking information will be sent to you via email.
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You can track the status of your shipment using the provided tracking number.
Delivery
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Orders are delivered to the address specified by the Buyer.
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If the recipient is not available at the time of delivery, the shipping carrier may attempt to reschedule delivery in accordance with their procedures.
Return Shipping Costs
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Shipping costs incurred during returns or exchanges are the responsibility of the Buyer.
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For more details, please refer to our Returns & Exchanges Policy page.
Damaged or Missing Deliveries
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We recommend inspecting your package upon delivery.
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In the event of damaged or missing items, please request a damage report from the delivery carrier before accepting the package and contact us immediately.
